Privacy Policy
Last updated: August 2025
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1. Introduction
Welcome to Heatherfield Healing ("we," "our," "us"). Your privacy and the safety of your data are one of our highest priorities. Please review this Privacy Policy to learn about how we collect, use, and store information when you access our Website (www.heatherfieldhealing.com) Services, or contact us via other means.
2. Information We Collect
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We may collect and process the following types of personal data:
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Personal Identifiable Information (PII): Name, email address, phone number, and postal address.
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Payment Information: When you purchase our products or services, we collect billing details. Payments are processed securely through third-party payment processors.
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Technical Data: IP address, browser type, and information about how you use our Website.
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Communication Data: Any messages, inquiries, or feedback you provide via email, forms, or social media.
3. How We Use Your Information
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We use your personal data for the following purposes:
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To provide and improve our services.
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To process transactions and manage purchases.
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To send updates, newsletters, and promotional content (if you have opted in for this. You may opt out at any time).
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To respond to inquiries and provide customer support.
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To ensure security and prevent fraud.
4. Sharing Your Information
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We do not sell your personal data. We may share your information with:
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Service providers who assist in website operation, payment processing, and marketing.
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Legal authorities if required by law or to protect our legal rights.
5. Data Retention
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We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
6. Security Measures
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We implement security measures to protect your data from unauthorized access, loss, or misuse. However, no internet-based platform can be 100% secure.
7. Your Rights
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Heatherfield Healing would like to ensure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access: You have the right to request copies of your personal data from Heatherfield Healing.
The right to rectification: You have the right to request that Heatherfield Healing corrects any information you believe is inaccurate. You also have the right to request that Heatherfield Healing completes information that you believe is incomplete.
The right to erasure: You have the right to request that Heatherfield Healing erases your personal data, under certain conditions.
The right to restrict processing: You have the right to request that Heatherfield Healing restricts the processing of your personal data, under certain conditions.
The right to data portability: You have the right to request that Heatherfield Healing transfers the data that we have collected to another organization, or directly to you, under certain conditions.
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If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at: info@heatherfieldhealing.com.
8. Cookies and Tracking Technologies
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We use cookies to improve user experience and analyze Website traffic. You can manage cookie preferences through your browser settings.
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For further information, please visit: allaboutcookies.org
9. Changes to this Privacy Policy
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We may update this Privacy Policy from time to time. The latest version will always be available on our Website.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at info@heatherfieldhealing.com, or by post at:
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Heatherfield Healing
Postbus 4025, 1200 LA
Hilversum
The Netherlands
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How to contact the appropriate authority:
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Should you wish to report a complaint or if you feel that Heatherfield Healing has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office (based in the Netherlands):
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Autoriteit Persoonsgegevens, P.O. Box 93374, 2509 AJ Den Haag
Tel. +31 70 888 8500
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info@autoriteitpersoonsgegevens.nl
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https://autoriteitpersoonsgegevens.nl/nl
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